Studio Social respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. This policy outlines how we collect, use, store, and protect your information when you use our website, book our studio, or interact with us online and offline.

1. Information We Collect

We may collect the following types of information:

• Personal Information – name, email address, phone number, business name, billing address, and payment details.

• Booking Information – dates, times, and services booked at our studio.

• Content & Media – images or videos taken in our studio that you choose to share with us.

• Technical Information – IP address, browser type, device information, and cookies when you visit our website.

2. How We Collect Your Information

We collect personal information through:

• Online booking forms

• Email and phone enquiries

• In-person interactions at our studio

• Our website and social media channels

• Third-party booking platforms or ad forms (e.g., Meta Lead Forms)

3. How We Use Your Information

We use your personal information to:

• Manage studio bookings and payments

• Communicate with you about your bookings, enquiries, or services

• Send updates, promotions, and special offers (if you have opted in)

• Improve our services, website, and customer experience

• Comply with legal and regulatory obligations

4. Sharing Your Information

We do not sell your personal information.

We may share your information only with:

• Service providers (e.g., payment processors, booking systems)

• Marketing platforms (if you have consented to receive marketing communications)

• Legal authorities if required by law

5. Storage & Security

We store your personal information securely and take reasonable steps to protect it from misuse, interference, loss, and unauthorised access.

6. Cookies & Website Tracking

Our website may use cookies and tracking technologies to improve your browsing experience and analyse site traffic. You can disable cookies in your browser settings, but some features may not function as intended.

7. Access & Correction

You can request access to, or correction of, the personal information we hold about you by contacting us at bookings@studiosocialau.com.

8. Marketing Communications

If you have opted in to receive marketing updates, you can unsubscribe at any time using the link in our emails or by contacting us directly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website with the “Last updated” date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

Studio Social

Email: bookings@studiosocialau.com